Work Orders


in4mation provides solutions to effectively manage work orders across an organization's facilities. Using web enabled screens and work queues, the work order management system can track on demand problems, schedule preventive maintenance tasks, document labor and parts, and perform historical reporting to measure trends and workloads.

in4mation defined implementation strategy can help organizations quickly implement a work order system with no internal software or hardware requirements to coordinate with internal IT departments. Focused training classes and training documentation targets each type of system user, including managers, trade and maintenance supervisors, and staff. Data conversion services can ensure past work order history from a legacy system is properly carried over for reference and reporting purposes.

Maintenance demands are not exclusive to large or small organizations. The work order solutions provide the ability to manage as few as a dozen to several thousand work requests per week across an unlimited number of locations. With the ability to collect requests from individuals outside the facilities department, a web enabled work order system can drastically improve communication with the building's tenants and guests.

System features
  • Online submittal of work requests by approved users
  • Ability to approve, assign, issue, and complete work requests online
  • Pre-filtered work queues to view work assignments
  • Standardization of preventive maintenance tasks through common instructions
  • Web enabled aging, cost summary, and workload reports
  • Flexible reports to see active and historical work by location, trade, or individual craftsperson
  • Manage work history on equipment and facility assets