People


Shan Jiang

PH.D.

Associate Principal | Director of Research

As GBBN’s Director of Research, Shan Jiang leads firmwide research that supports client goals, strengthens design quality, and elevates the firm’s reputation for evidence-based work. She guides teams across markets in asking the right questions, applying rigorous methods, and translating findings into practical design intelligence that improves project outcomes. Drawing on seven years of experience at West Virginia University, Shan brings academic depth to a research practice that helps teams test ideas, learn from projects, and deliver smarter solutions. She is also expanding the firm’s research capabilities through scalable frameworks, post-occupancy evaluations, evidence-based design, cross-project learning, and leadership in the broader research community. Outside the office, Shan is drawn to the grace and power of racquet sports, and recharges with a match or by taking in art and nature.

Professional Highlights


Healthcare Design HCD 10 Winner, Researcher of the Year 


Co-editor, Health Environments Research & Design Journal (HERD)


Author, Nature Through a Hospital Window: The Therapeutic Benefits of Landscape in Architectural Design, Routledge


Seasoned Speaker at PDC Summit, HCD, EDRA, ASLA, and CELA Annual Conferences


Research Fellow for prestige agencies including the AIA Academy of Architecture for Health Foundation

News & Insights

woman about to serve a tennis ball "Find me on a tennis court!" - Shan Jiang